SURREY INN HOTEL

We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component SURREY of our site. INN and HOTEL and SURREY We will use our reasonable commercial efforts to keep our site available on a 24-hour/7-day-a- week basis, subject INN to necessary scheduled HOTEL downtime for maintenance, unscheduled maintenance and system outages. Your access to our site may not be uninterrupted or available at all times. We cannot promise that our site will SURREY be error-free, that defects or errors will be corrected or that our site or the servers that make it available are free from viruses or other harmful components. You will not INN use any device, software or routine that interferes HOTEL or attempts to interfere SURREY with INN the normal operation of our site or take any action that imposes an unreasonable load HOTEL on our computer equipment.

It is absolutely clear that airlines do not have the ability to drive consumers to channels which the airlines, rather than consumers, SURREY prefer. If one or more airlines attempted to do so, the others would increase their market share by appealing to those same consumers through the channel those consumers prefer. No airline can afford to turn its back on any subgroup of consumers. No airline can INN afford to be anything other than as competitive and as attractive as it can possibly be through each channel to the consumers that prefer that channel. This is a reality that grows ultimately out of the fact that the airline business is a very low margin business - any airline that lost even a small group of passengers would be at risk of swinging from profitable to money-losing in an instant. Airlines scrap for every last passenger because HOTEL they have to.

Serious mischaracterizations have been made about us and the issue of who will have access to what fares. Some of those mischaracterizations have been based SURREY on simple ignorance, but others have clearly been INN part of a concerted effort by us competitors to use misinformation to prevent us from offering new competition to them and new choice to consumers. There is no agreement HOTEL and SURREY by which any airline would be precluded from making any fare it chose available through any retail channel it chose. Airlines for 2 decades have been like any other business in America, in that they can decide INN what they want to charge and where they want to sell their product. And that remains HOTEL true under the our agreements. Each and every airline, no matter what kind of participation it has, will be free to decide individually what fares it offers and whether or not to offer them through any other outlet.

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